About Us
Epulse Events was born from a simple idea: to make event planning in Nigeria seamless, transparent, and enjoyable for everyone. We are a team of passionate event enthusiasts, tech innovators, and customer service experts dedicated to connecting people with the perfect professionals for their most important moments. Our mission is to empower both clients and vendors by providing a robust, secure, and user-friendly marketplace that fosters trust and creativity.
We believe that every event, big or small, deserves to be extraordinary. That's why we've built a platform that not only simplifies the booking process but also champions the incredible talent of local vendors. From Lagos to Abuja, Port Harcourt to Kano, we are building a community where quality service and unforgettable experiences are the standard. We are more than just a platform; we are your partners in celebration.
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Help Center
Welcome to the Epulse Help Center. Here you'll find answers to common questions about using our platform, for both clients and vendors.
For Clients:
- How do I post an event? - Simply sign up, go to your dashboard, and click "Post a New Event." Fill in the details, and our system will match you with suitable vendors.
- Is it free to post an event? - Yes, posting an event and receiving proposals from vendors is completely free for clients.
- How do I pay a vendor? - All payments are handled securely through our platform. You can fund milestones, and payments are only released to the vendor upon your approval of their work.
For Vendors:
- How do I join as a vendor? - Click the "Become a Vendor" button, fill out the registration form, and submit your portfolio for review. Our team will get back to you after the verification process.
- How do I get paid? - Once a client funds a milestone, you can begin work. After you complete the milestone and the client approves it, the funds will be transferred to your Epulse wallet, ready for withdrawal.
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Your Safety is Our Priority
At Epulse, we are committed to creating a secure and trustworthy environment for everyone. We have implemented several measures to ensure your safety and peace of mind.
Vendor Verification:
Every vendor on our platform goes through a mandatory verification process. This includes identity checks, portfolio reviews, and reference checks to ensure they meet our high standards of professionalism and quality.
Secure Payments:
Our milestone payment system protects both clients and vendors. Clients' funds are held securely in an escrow account and are only released when they are 100% satisfied with the work delivered. This eliminates the risk of fraud for both parties.
Dispute Resolution:
In the rare event of a disagreement, our dedicated dispute resolution team is here to mediate and find a fair solution. We are committed to ensuring that all issues are resolved promptly and professionally.
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Privacy Policy
This Privacy Policy describes how Epulse Events ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services. Last updated: August 1, 2025.
Information We Collect:
We collect information you provide directly to us, such as when you create an account, post an event, or communicate with other users. This may include your name, email address, phone number, and event details. We also collect some information automatically, such as your IP address and browsing activity.
How We Use Information:
We use the information we collect to operate, maintain, and improve our services; to communicate with you; to process transactions; and to personalize your experience. We will never sell your personal information to third parties.
Your Choices:
You can review and update your account information at any time by logging into your account. You may also opt-out of receiving promotional emails from us by following the instructions in those emails.
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Terms of Service
Please read these Terms of Service ("Terms") carefully before using the Epulse Events platform. By accessing or using our services, you agree to be bound by these Terms.
User Conduct:
You agree to use our platform only for lawful purposes. You are responsible for all your activity in connection with the services and for all content you provide. You must not engage in any fraudulent, abusive, or otherwise illegal activity.
Intellectual Property:
Our platform and its original content, features, and functionality are and will remain the exclusive property of Epulse Events and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.
Termination:
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.
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